Exclusions

Exclusions and Limitations

Situations that are not covered by the warranty (draft, confirm before publishing).

Situations not covered

Damage caused by force majeure such as natural disasters, lightning strikes or abnormal grid conditions.
Faults caused by installation that does not follow the manual, or operation beyond rated conditions.
Unauthorised dismantling, modification or use of non-original parts.
Products beyond the warranty period, or without valid proof of purchase.

Any unauthorised change to firmware, structure or electrical parameters voids the warranty for the whole unit.

Where force majeure prevents us from performing warranty obligations, we will assist with an assessment and offer a paid repair solution.

Enter the serial number on the product nameplate or warranty record to check coverage instantly.